1. Are your pill organizers made from safe materials?

Yes! All Pill Box Hub products are crafted from BPA-free, food-grade materials. Our plastic cases meet FDA standards, while metal options (stainless steel, titanium) are rustproof and hypoallergenic.

2. Do you ship internationally?

Absolutely! We offer worldwide shipping via trusted carriers like DHL and USPS. Delivery times vary by location (5-15 business days). Check our Shipping Policy for rates and tracking.

3. What if my order arrives damaged?

Contact us within 7 days of delivery with photos. We’ll replace your item or issue a full refund. See our Returns Policy for details.

4. How do I choose the right pill organizer?

Consider your needs:

Daily use: 7-day AM/PM organizers.
Travel: Compact, TSA-approved cases.
Large pills: Wide-compartment or adjustable dividers.
Use our Product Quiz for personalized recommendations!

5. Are your waterproof pill cases submersible?

Yes! Our waterproof cases (e.g., silicone or titanium designs) are fully submersible up to 3 meters and resist rain, spills, or poolside use.

6. Do you offer bulk discounts?

Yes! Contact our sales team for wholesale pricing on orders of 50+ units. Custom branding and volume tiers are available for clinics, pharmacies, or resellers.

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7. Can I customize a pill case with my logo?

Certainly! We provide custom engraving, color branding, and logo imprinting for bulk orders. Submit a Custom Request form for a quote.

8. How do I clean my pill organizer?

Most cases are dishwasher-safe (top rack). For delicate materials like bamboo or leather, wipe with a damp cloth and mild soap. Avoid abrasive cleaners.

9. Do you have childproof options?

Yes! Look for lockable pill boxes with combination locks or key-protected latches. These are ideal for households with children or sensitive medications.

10. How do I contact customer support?

Reach us 24/7 via:

Email: info@pillboxhub.com
Live Chat (website右下角)